cv999 fan Terms and Conditions
Please read the following terms carefully before registering on this platform or using any of its services. These terms form a legally binding agreement between you and us.
Table of Contents
General Provisions
These Terms and Conditions ("Terms") apply to all services, games, betting activities, and promotional offers on the cv999 fan platform. These Terms form a legally binding agreement, which takes effect from the moment you visit the platform's website.
By opening an account, making a deposit, or using any service on cv999 fan, you confirm that you have fully read, understood, and agreed to these Terms. If you disagree with any part of these Terms, please refrain from using the platform.
These Terms are available in both English and Bengali. However, in the event of any dispute or difference in interpretation, the English version shall be considered authoritative. All sections and services of the platform are governed by these same Terms.
Eligibility and Registration
2.1 Age and Eligibility Requirements
To register and use the services on cv999 fan, you must be at least 21 years of age. The platform is only for users who wish to participate in gaming or betting activities voluntarily and with full awareness.
- The registrant must be 21 years of age or older.
- Each person may open only one account.
- All information provided at the time of registration must be accurate and up to date.
- Multiple members of the same household may hold separate accounts, but all details must be distinct and verifiable.
2.2 Registration Process
At the time of registration, you must provide your correct name, mobile number, date of birth, and preferred payment method details. cv999 fan may request additional documents at any time for identity verification. Withdrawals may be put on hold until identity verification is complete.
If you register using false information, your account will be cancelled and any balance in that account may be forfeited. cv999 fan will bear no legal liability in such cases.
Account Management
3.1 Account Security
It is your responsibility to keep your account login details confidential. Do not share your password with anyone, and if you log in on a public device, always log out at the end of your session. cv999 fan will never ask for your password via email or chat.
If you suspect any unauthorised access to your account, notify the support team immediately via live chat. Changes to your account cannot be made without OTP verification.
3.2 Account Suspension or Closure
cv999 fan reserves the right to temporarily suspend or permanently close an account under any of the following circumstances:
- If a breach of the Terms is proven.
- If identity verification fails or false information is provided.
- If evidence of operating multiple accounts is found.
- If an attempt is made to exploit system vulnerabilities for unfair advantage.
- If money laundering or other illegal activity is suspected.
If you wish to close your account yourself, contact us at any time via live chat or email. To learn more about our services, visit our About Us page.
Deposits and Payments
4.1 Accepted Payment Methods
cv999 fan currently accepts the following payment methods: bKash, Nagad, Rocket, and bank transfer (including major Bangladeshi banks such as Sonali Bank, Dutch-Bangla Bank, and BRAC Bank). The minimum deposit amount for each method is ৳500.
4.2 Deposit Process
Deposits are generally credited to the account within a short time. If a deposit fails for any reason or does not appear in the balance, please contact live chat with a screenshot of the payment. cv999 fan is not responsible for failed transactions if the failure is caused by a third-party payment provider.
- Deposits must always be made from an account in your own name.
- Deposits through third parties are not accepted.
- Minimum deposit: ৳500 (for each method).
- No additional charges apply to deposits.
4.3 Payment Verification
As part of account verification, cv999 fan may request documents related to the payment method. This is a standard process for preventing money laundering and protecting users. If you do not cooperate with verification, withdrawals may be put on hold.
Withdrawal Policy
5.1 Withdrawal Conditions
To withdraw from cv999 fan, your account must be fully verified. The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5 to 30 minutes.
- Minimum withdrawal amount: ৳800.
- Standard processing time: 5–30 minutes.
- Withdrawal methods: bKash, Nagad, Rocket, bank transfer.
- Withdrawals must be made using the same method that was used for the deposit.
5.2 Reasons for Withdrawal Rejection
Withdrawal requests may be rejected or delayed under the following circumstances:
- If bonus wagering requirements have not been met.
- If identity verification is incomplete.
- If an investigation is ongoing on the account.
- If evidence is found of the same details being used across multiple accounts.
For any withdrawal-related issues, contact 24/7 live chat support. Our support team provides assistance in both Bengali and English.
Bonuses and Promotional Offers
6.1 Welcome Bonus
The cv999 fan welcome bonus is a 120% bonus on the first deposit, up to a maximum of ৳15,000. The bonus amount must be wagered 15 times before it can be withdrawn.
For example: if you deposit ৳1,000, you will receive a ৳1,200 bonus and your total balance will be ৳2,200. The wagering requirement on the bonus will be ৳1,200 × 15 = ৳18,000.
6.2 Bonus Usage Terms
- A bonus is active for a fixed period — any unused bonus will be cancelled after it expires.
- Bonus funds cannot be withdrawn before the wagering requirements are met.
- Some games contribute fully or partially towards bonus wagering — see the bonus page for details.
- If an account is closed with bonus funds remaining, the bonus will be cancelled.
- If abuse or manipulation is found, the bonus and any associated winnings will be cancelled.
6.3 Other Promotions
cv999 fan occasionally runs various promotional offers. Each offer has its own terms, which are detailed on the relevant offer page. If specific terms beyond these general Terms apply to a special offer, they will be communicated separately.
Gaming Rules
7.1 Betting and Gaming Terms
All games and betting options available on cv999 fan are governed by their respective rules. Separate rules apply to each category — slots, live casino, sports betting, and virtual sports.
- A bet that has been confirmed cannot be cancelled.
- cv999 fan reserves the right to reclaim winnings that were paid out incorrectly due to a technical error.
- If a game is interrupted due to a network issue, the result will be determined based on the server logs.
- RTP figures are provided as examples — they do not guarantee any specific return.
7.2 Cricket and Sports Betting
Betting on cricket, football, and other sports events is governed by specific rules. If a match is cancelled, abandoned, or played under revised rules, the outcome of the bet will be determined in accordance with the relevant sports rules. We reserve the right to suspend bets if irregularities are suspected in major tournaments such as BPL, IPL, and T20 World Cup.
Prohibited Activities
The following activities are strictly prohibited on cv999 fan, and if proven, the relevant account will be closed immediately:
8.1 Technical Misuse
- Using software bots or automated tools to place bets or operate games.
- Identifying and exploiting game or system vulnerabilities for unfair advantage.
- Attempting to attack the server or network.
- Using a VPN or proxy to bypass account restrictions.
8.2 Fraudulent Activities
- Operating an account using a false identity or documents.
- Creating multiple accounts with the intention of abusing bonuses.
- Money laundering or suspicious financial transactions.
- Deceiving or threatening other users.
Personal Information and Privacy
cv999 fan treats the protection of your personal information as its highest priority. Full details of how the information collected during registration and service use is used, stored, and kept secure can be found in our Privacy Policy.
In brief, we use your information only for the following purposes:
- Account management and identity verification.
- Processing payments and withdrawals.
- Preventing money laundering and ensuring security.
- Providing customer support and maintaining communication.
- Sending relevant promotional information (with your consent).
We do not sell your information to third parties. However, information may be shared to a limited extent to meet legal obligations or with technology service providers. All data exchanged between our server and your browser is transmitted in encrypted form using SSL technology.
Limitation of Liability
10.1 Platform Liability
cv999 fan makes every effort to operate its platform without interruption. However, the platform's liability is limited in certain cases:
- Losses caused by technical issues, server outages, or internet connection disruptions.
- Losses caused by issues with the user's own device or software.
- Delays or failures by third-party payment service providers.
- Service disruption due to unforeseen circumstances or force majeure.
10.2 User Responsibilities
Each user is fully responsible for all activities carried out on their account. Gaming or betting is a form of entertainment — it involves financial risk and there is no guarantee against losses. cv999 fan supports responsible gaming and provides options to set limits. For more details, please read our Responsible Gaming policy page.
Changes to Terms
cv999 fan reserves the right to change, amend, or update any part of these terms at any time. Users will be notified as early as possible before any changes take effect.
If you continue using the platform after any changes, you will be considered to have automatically accepted the new terms. We therefore recommend visiting this page regularly to stay informed of any updates.
The date of the current version of the terms will always be shown at the top of this page and in the hero section. The terms of any previous version will no longer be in effect once a new version is published.
11.1 Severability
If any provision of these terms is found to be legally unenforceable, the remaining provisions will continue to be fully in effect. The unenforceability of one provision does not void the terms as a whole.
Contact and Support
If you have any questions or complaints about these terms, please contact the cv999 fan support team. Our support service is available seven days a week, twenty-four hours a day.
12.1 Contact Methods
- Live Chat: Get quick assistance directly through live chat on the website.
- Email: [email protected]
- Language: Support is available in both Bengali and English.
For answers to common questions about the terms, visit our FAQ section — where straightforward answers to the most common questions are provided.